The Business Cost of Stress

The Business Cost of Stress

On National Stress Awareness Day I want to focus on the business impact of stress; it is now the single biggest cause of sickness absence in the UK. In 2017/18, 15.4 million days were lost due to stress, depression and anxiety. Stress affects one in five of the working population.  Stress doesn’t discriminate against age, disability, race, faith, gender, sexual orientation or your hierarchical position within an organisation.   It can affect anyone at any time. (more…)...
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Commerciality is the Key to Greater Performance

Commerciality is the Key to Greater Performance

It’s been a dismal first half of the year for town and city centres. We have seen the spectacular collapse of Maplin, Toys R Us, Poundland and Chimichanga and retailers like House of Fraser, Mothercare and New Look have axed branches in a desperate attempt to stay afloat. In fact, one headline called it ‘Hell on the high street’ and with sales also in decline we should be braced for more shop and restaurant closures. (more…)...
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Team Work and a Tour de Force

Team Work and a Tour de Force

One of my favourite things to do every summer is to watch the Tour de France.   Not just on the television but to be able to stand at the sides of the roads in the scorching heat of Southwest France and cheer on the peloton (main group of cyclists) in person.   And this summer was no different. Like many of the locals and tourists we set off early to find the best spot and waited and waited and waited.   First comes the Caravan showering individuals at the roadside with free gifts, hats, bags, sweets, and much, much more, promptly followed by a few peloton lead support cars, closely followed by numerous Gendarmerie on their motorbikes.  And then everything goes quiet.   And the waiting recommences. Finally, the helicopters start circling overhead (this is always the giveaway that the peloton is coming) and the excitement starts again and then within a few seconds the peloton whizzes by before your eyes. But, that's not the end...
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Stemming the Loss of Talent through Exit Interviews

Stemming the Loss of Talent through Exit Interviews

Do you really know the reason why people leave your organisation?   Understanding the choices that people make, the opportunities they seek and the reasons why they no longer want to work for you are invaluable in reducing turnover. Some organisations however shy away from this golden opportunity to seek feedback.   Exit interviews are often tick box exercises, conducted by individuals who fail to recognise the important of drilling down and establishing the real reason why people leave. (more…)...
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How Singing Improves the Body and Mind

How Singing Improves the Body and Mind

I love to sing!  I might not be the best, and I prefer to sing when no one is listening (usually in the car or shower), but I do love to sing!  A friend of mine, who recently joined the local ‘Rock Choir’ absolutely loves it!    She says it’s such a stress relief for her and the team spirit which it fosters is just wonderful.  And so, I ventured off to a local choir group to experience it for myself and wow… it was brilliant. At first, I really didn’t know what I was doing, I don’t read music so was worried that I’d be out of tune, but by the end of my first session, when we all came together having practised our separate parts the sound we made collectively was angelic. Truly inspiring. So how can we take this experience and translate into the world of work? (more…)...
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