LUV your Staff on Valentine’s Day

LUV your Staff on Valentine’s Day

We all live busy lives therefore we often forget to show appreciation for our staff, praise them for their efforts and thank them for turning up as the best versions of themselves. Not valuing your staff can lead to issues of demotivation and stress. Mental health problems are common and lead to 70 million work days being lost each year in the UK, costing employers approximately £2.4 billion per year. (more…)...
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The Business Cost of Stress

The Business Cost of Stress

On National Stress Awareness Day I want to focus on the business impact of stress; it is now the single biggest cause of sickness absence in the UK. In 2017/18, 15.4 million days were lost due to stress, depression and anxiety. Stress affects one in five of the working population.  Stress doesn’t discriminate against age, disability, race, faith, gender, sexual orientation or your hierarchical position within an organisation.   It can affect anyone at any time. (more…)...
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Is your Manager Confident or Cowardly?

Is your Manager Confident or Cowardly?

It’s been bandied around professional publications for some time now that many organisations are scrapping the appraisal scheme. Whilst this may be great news for some, it still presents many questions.  What are they going to be replaced with?  How will learning needs be agreed and identified?  If pay is linked with performance, how will this be decided?  But of equal importance, how will people know how their performance is perceived by others? (more…)...
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Lessons from Choosing a Superpower

Lessons from Choosing a Superpower

“Mum, which superhero would you like to be?” was a question my son regularly asked me during the holidays when he was younger.    Playing along, I stepped into his superhero world and we debated for a while which superhero characters were better and why. Superwoman, or Wonderwoman were immediate favourites of mine, whereas my son often went to great lengths to tell me why he had chosen characters like Superman or Spiderman. But what does this Superhero debate have to do with leadership and Executive Development I might hear you ask…? (more…)...
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Commerciality is the Key to Greater Performance

Commerciality is the Key to Greater Performance

It’s been a dismal first half of the year for town and city centres. We have seen the spectacular collapse of Maplin, Toys R Us, Poundland and Chimichanga and retailers like House of Fraser, Mothercare and New Look have axed branches in a desperate attempt to stay afloat. In fact, one headline called it ‘Hell on the high street’ and with sales also in decline we should be braced for more shop and restaurant closures. (more…)...
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Stemming the Loss of Talent through Exit Interviews

Stemming the Loss of Talent through Exit Interviews

Do you really know the reason why people leave your organisation?   Understanding the choices that people make, the opportunities they seek and the reasons why they no longer want to work for you are invaluable in reducing turnover. Some organisations however shy away from this golden opportunity to seek feedback.   Exit interviews are often tick box exercises, conducted by individuals who fail to recognise the important of drilling down and establishing the real reason why people leave. (more…)...
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